1. Our Commitment to Privacy
Senior Care Outreach ("the Organization," "we," "us") is committed to protecting the privacy of our beneficiaries, donors, volunteers, and website visitors. This policy describes how we collect, use, and safeguard your personal information.
2. Information We Collect
We collect information that you voluntarily provide to us when you:
- Apply for Financial Assistance: Includes name, date of birth, income verification (e.g., Social Security statements), and basic health/care needs.
- Make a Donation: Includes name, contact information, and payment details (processed securely via our third-party payment processor).
- Volunteer: Includes contact information, professional skills, and background check results.
- Visit our Website: May include "cookies" and usage data to improve site performance and user experience.
3. How We Use Your Information
We use the information collected for the following purposes:
- Program Administration: To determine eligibility for in-home care grants and coordinate services with our partner providers (e.g., Silver Services, LLC).
- Fundraising & Acknowledgement: To process donations and issue tax receipts (including Arizona QCO documentation).
- Communication: To provide updates on our mission, newsletters, and event invitations.
- Compliance: To meet legal and regulatory requirements from the IRS and the State of Arizona.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information with third parties.
- Care Coordination: We share necessary beneficiary data with our authorized care provider partners (like Silver Services, LLC) only after a Release of Information form has been signed.
- Legal Requirements: We may disclose information if required by law or in the good-faith belief that such action is necessary to comply with legal processes.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Financial data from seniors is stored in secure, password-protected systems, and digital donation transactions are encrypted through PCI-compliant payment gateways.
6. Donor Privacy (Specific Provision)
Senior Care Outreach maintains a strict policy regarding donor privacy. We will not share or sell a donor's personal information with any other entity, nor send donor mailings on behalf of other organizations. This applies to all information received by Senior Care Outreach, both online and offline.
7. Your Rights
You have the right to:
- Review the personal information we have on file for you.
- Request corrections to any inaccurate data.
- "Opt-out" of receiving future marketing or fundraising communications from us.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
Senior Care Outreach Last Updated: February 4, 2026